Frequently Asked Questions
Are there any shipping charges for orders within the Netherlands?
No, orders within the Netherlands are free of charge.
Do you ship orders to countries other than the Netherlands?
Who is responsible for customs duties, taxes, or levies for international orders?
What is the estimated delivery time for orders within the Netherlands?
What should I do if my order is damaged or lost?
If your order arrives damaged or is lost, please contact us as soon as possible for assistance.
What does your money-back guarantee entail?
How do I request a refund under the money-back guarantee?
To be eligible for a refund, you must first report your dissatisfaction via email to info@awondr.com, including the reason for your dissatisfaction and notification of the return.
How will my refund be processed?
Once we receive the returned product and inspect it to ensure it meets the specified conditions, we will process a refund for the full purchase price.
What are the requirements for returning the product for a refund?
Are there any shipping costs associated with returning the product for a refund?
The shipping costs for returning the product are your responsibility unless otherwise stated in our return policy.
What if I have additional questions about the money-back guarantee?
If you have any further questions or need clarification regarding our money-back guarantee policy, please don’t hesitate to contact us at info@awondr.com. We’re here to assist you.
What are the benefits of using aWondr. products with Chlorella Vulgaris?
What is Chlorella Vulgaris, and why is it used in aWondr. products?
How does Chlorella Vulgaris help protect the skin against external factors like UV radiation and pollution?
How does Chlorella Vulgaris stimulate collagen production in the skin?
Is aWondr. suitable for all skin types?
While aWondr. products are developed with carefully selected ingredients, individual skin sensitivity may vary. It’s recommended to perform a patch test before using new skincare products.